Frequently asked questions

Where will the funds go?

Your gift goes directly to us - and you can find out more on our homepage. This fuels critical areas, including scholarships, innovative teaching and research, campus infrastructure, and an enriched learning experience.

Wherever you choose to give, it’s your participation that matters most.

Is my payment secure?

Yes. All payments through the WEBSITE NAME website will be securely processed by Stripe and Stripe US

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem you may have to contact your card provider and inform them that the payment is valid. For any queries please contact us at CONTACTEMAIL@....

Can I see my gift on this website?

Yes! If you’ve chosen not to make your gift anonymous, you can take a look at the donor wall to see your name.

Is there another way to donate to you other than online?

Yes, you can contact us at EMAIL ADDRESS or call +44 (0)XXXXXXXXX and we’ll be delighted to help you make your gift.

I set up a recurring payment, what will show in the totaliser?

Yes, the total of your direct debit payments for the duration of time selected will show up in the total raised on the website.

I still have questions. How can I get in touch?

Feel free to email us at EMAILADDRESS or call +44 (0)XXXXXXXX

Is there a minimum donation?

(depends on settings)

How can I give my gift?

By phone (provide number), by mail (provide address) or by using this website.

Question about tax-deductibility or gift aid

You can add info here.